By damage management or treatment of damage one understands all activities, which with the treatment and completion of cases of damage (damage adjustment) in the insurance economy are connected. The damage management is to be ranked among the operational achievement processes and represents an important component of insurance production. It covers all business processes of the admission of the damage over the review of the position determination up to the disbursement and/or reparations in kind.

Depending upon section and enterprise the process of the damage management runs differently. Some fundamental working on steps can be generalized however:

1. Damage plant

• Exclusion double plant
• Admission of the damage report
• Plant of a damage document
• Examination of the insurance protection

2. Treatment of damage

• Seize from statements of insurant, damages, a witness etc.
• if necessary catching up appraisals by expert, physicians etc.
• Fraud examination
• Evaluation of the damage by specialists

3. Schadenregulierung/Exkasso

• Information of the insured one about the result of the evaluation
• Instruction of the payment and/or reparations in kind
• Recourse

With many insurance companies in the damage management grown, software systems, still historically, are used with which a treatment is not possible "from a casting ". Newer software solutions use the possibilities of modern Internet technologies. Web-based systems make it for all possible at the treatment of damage e.g. took part, like call center coworkers, Aussendienstler, damage editors and consultants to work with the same software platform.

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Articles in category "Damage management"

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Related Websites

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• Internet Center for Wildlife Damage Management for animal damage ...
  The Internet Center for Wildlife Damage Management provides research based vertebrate damage control information for free to the general public.


• The Internet Center for Wildlife Damage Management: home
  Provides a list of handy resources, such as product and vendor directories, educational materials and how to identify different types of damage.


• Wildlife Damage Management
  Provides a list of handy resources, such as product and vendor directories, educational materials and how to identify different types of damage.